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When Customer Don’t Pay

Newbie loanshark splashes paint on door but hits wall instead

Newbie loanshark splashes paint on door but hits wall instead

1. Send reminder in time. We do it exactly 30 days each cycle.

2. Deactivation in time

3. Termination for the stubborn one

4. Clear the dispute and difference in expectation

5. They own you the money, so don’t feel bad to get it back

Some customers will sweet talk to you and make you feel that if you are harsh, you won’t get business from them in future. Remember, this is not true. If this is true, you do not want this customers because the moment they don’t pay, it is noise. It become a cost to get YOUR money back.

Categories: Enterpreneurs.

The Last Thing You Will Say to Google

I was following the case at WIPO Arbitration and Mediation Center between Google and a domain name owner. This interesting case was finally over with Google wins the disputed domain names ‘googlenetbiz.com’!

Looks Google has included the email they have received from the previous domain name offer in their affidavit

I will sell my Domain

googlenetbiz.com

for $50000 Only,

Do you Buy it.

According to Google, this is “Thus, the Respondent has offered to sell the disputed domain name for “valuable consideration” in excess of his reasonable out-of pocket costs, which is prima facie evidence of bad faith. Although the Respondent has indeed offered to sell the disputed domain name to the Center and not to the Complainant itself or to a competitor of the Complainant, this fact is and of itself is not germane to the finding of bad faith. As noted above, the circumstances set out in paragraph 4(b) of the Policy, in particular, the subparagraph cited above are not exclusive. The fact that the Respondent has offered to sell the domain name (albeit to the Center and not to the Complainant or to a competitor of the Complainant) is evidence of bad faith.”

Categories: Domain Name.

Backpacking Jogyakarta, Get Guidebook

Longing for a getaway to an exotic land rich in cultural heritage? Yogyakarta is the destination for you! If you’re travelling on a budget, a4trip’s 14-page travel guide, equipped with 4 illustrated maps, is a must-have companion. It’ll provide you with a quick and comprehensive reference for cheap accommodation, where to eat, places to visit and much more!


Categories: Travel.

Before Launching New Service

We tend to launch service too easily when there is a new ideas. It is so easy to launch one than to manage, especially when you are dealing with renewal. I got couple of questions which you might want to ask yourself before you start one:

1. Is this service renewable or one-off

2. Will you start work without first payment or must with full payment?

3. In the case of dispute, what is the refund policy?

4. What is the short name of your service?

5. What is the setup instruction once you have received the payment?

6. Upon collection of renewal fee, what is the procedure to renew?

7. Work out the instructions for service deactivation and termination.

8. What about service REacticvation (payment received after deactivation)?

9. Grace period for each de/reactivation and termination mode?

10. Change plan of existing service?

Categories: Enterpreneurs.

Notification Email, Do You Really Care?

Knock three times

A notification email works like an alert to someone when something has been done. The next time you have implemented a notification email to your system, you’d probably want to read this:

1) For important action only such as payment received, renewal reminder, etc

2) Keep it short. Since this is repetitive, readers will take snap than reading through

3) If the occurrence of an action is high in a day, consider stop sending notification

4) Send out from noreply@xxxx.com. You don’t expect replies anyhow.

5) For extremely urgent case, add SMS features. After all, it is about alert.

Categories: Experience.

The Parasite at Your Work Place

Human Parasites ~Intestinal Parasites~

They absent in most of the meeting (except when bosses are around)

They got promoted, but not you (you wondering why… isn’t that performance matter)

They never fail to dress up and impress (the keyword is sexynesssssssssss)

They talk a lot but do less (so-called important strategy blar.. blar…)

Company can still survive with their existents (Don’t ask me how)

Categories: Enterpreneurs.

Why You Need a Trusted Escrow

Extracted from Escrow-Fraud.com Forum.

From advertising in mudah.com.my, I contact a person named Luca Mariaci through web contact template for her Mercedes Benz E240. I ask her to reply me to my email. A day later, she email me, and she explain that she wanna sell her husband’s car which bought from Malaysia when her husband working in Malaysia. Now, her husband is working in UK, and she is staying at her hometown in Italy. The car is in Italy, and she emails me all the cars picture.

After that, she try to convince me by saying that the car have all the documentation of JPJ (road transport department document) and PUSPAKOM certificate (standard procedure for change of owner in Malaysia : computerized vehicle check up). I’m surprised that A WOMAN in Italy can know deeply about all the procedure to sell cars in Malaysia. wow.. She says if I’m interested, we can begin the transaction using escrow services for safety reason. I don’t feels good, so i try to trace Luca Mariaci’s email but fail because she’s using gmail account. I fail to get her location so, in my next email, i asked her to check my company website (local website, frequently accessed by the Malaysian only) with reason maybe she can find something interesting there.

Luckily, she do open the web and later i can trace several access from outside, which is very unusual from my server logs:

72.30.79.26 United States California Sunnyvale Inktomi Corporation
81.90.1.163 Russian Federation – - Network For Infrastructure Of Netlline Ltd
38.99.13.116 United States California San Francisco Performance Systems International Inc

Then, she asked me my contact details, and after its given, she tell me that she will submit my name to the escrow company services. After that, less than 6 hours i get an email from ittoptran.com, telling me that a Merc Benz had been registered to send by air on my name. Now, i believe that this transaction is 95% fraud.

I do open the http://ittoptran.com, the web looks perfect just like a professional courier company. However, i fail to open http://www.ittoptran.com, only http://ittoptran.com can be accessed. Feeling something is wrong, i do check the name “ittoptran” and finally found that the name is “blacklisted” or “suspected” fraud. hehehe..

New Escrow Services in Malaysia

Categories: Experience.

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Malaysia.com Sells for $400,000

Live Current Media (OTCBB: LIVC.ob) today announced the sale of a domain name for gross proceeds of 500,000 CAD, or approximately $400,000 USD. Based on information including whois record changes, Domain Name Wire believes the domain name sold is Malaysia.com. Malaysia.com is the only domain the company has put on the sales block that has had a whois change since then.

More story

Categories: Story.

Book Cover Preview

The book cover designed done by Lina. According to the publisher, the book will be ready before Chinese New Year, priced at about RM3x.

The Guide to Online Business

Categories: Book Share.

What’s New Today?

1. Book publishing industry are dying in the next 10 years

2. Managing your own Adsense is fun

3. Youtube can find you any song, even the oldest one

4. Interior design for our incubator will start as soon as we get the key.

5. My sister washed her mobile phone in washing machine.

6. Clinic Petaling Jaya (next to Murni) is one the best. They don’t give antibiotic.

7. We are Visa agent again

8. My friend is featured in a Blog :)

Categories: Story.