We’re more than happy to hear from you - Share your thoughts, comments, feedback and queries with us and we’ll be more than happy to help you out in any way.

I came across the Contact Us page in the website of Honda Malaysia [www.honda.com.my] and I am going to tell you the reason why I am here in my next post. I was wondering how serious are they in listening from us when I couldn’t even find the email address or an enquiry form in their Contact Us page.

People are afraid of making changes and marked as ‘troublemakers’. We used to think that it is a norm to receive a reply from big corporates or government agencies with much delay when comparing to smaller institutions. Yes, big corporates do have ‘more’ things to handle and more emails to receive everyday but do not forget, they have bigger crowd of customers to win their hearts and ample resources to improve their process flow just like the simple act of replying an email in a fast manner!

You may want to take a look at our related posts

• Endeavour - earnest and conscientious activity intended to do or accomplish something
• Why 4 Days?
• Off The Beaten Goal
• Capturing Credit Card Payment
• Email is monotonous